Patient balance

Denial code PR-1: Deductible

The patient has not met their yearly deductible, so this amount moves to the patient.

At a glance

CodePR-1 (group PR, reason 1)
Who owes itPatient responsibility: The patient owes this amount (deductible, coinsurance, copay or a non-covered service the patient agreed to pay).
TypePatient balance
Worth appealing?Usually not

How to fix it

  1. Bill the patient for this amount.
  2. Collect deductibles at check-in next time using the eligibility check.

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Frequently asked questions

What does denial code PR-1 mean?

The patient has not met their yearly deductible, so this amount moves to the patient.

How do I fix a PR-1 denial?

1. Bill the patient for this amount. 2. Collect deductibles at check-in next time using the eligibility check.

Should I appeal a PR-1 denial?

Usually not. PR-1 is normally an expected adjustment or a duplicate. Confirm the amount is right, then post it.

Can I bill the patient for PR-1?

Yes. PR means patient responsibility, so this amount can be billed to the patient.

Plain-English summary for billing staff, not the official code text. See x12.org/codes for the official wording, and always follow the payer's own policy.